uton Airport has acquired greater than 16,000 buyer queries following a fireplace at considered one of its automotive parks earlier this week.
As much as 1,500 vehicles were affected when the airport’s multistorey Terminal Car Park 2 became engulfed in flames on Tuesday.
Drivers with automobiles nonetheless contained in the construction stated on Friday that they had been provided “no assist” because it can’t at present be accessed safely.
The blaze prompted the automotive park to partially collapse, with the particles of some automobiles piled up inside its blackened storeys.
A carpark at Luton Airport engulfed by fireplace earlier this week stays closed – with drivers with automobiles inside saying they’ve been provided ‘no assist’ (PA)
/ PA WireA London Luton Airport spokesperson stated: “Since Tuesday night time’s incident, along with Apcoa Parking we have now responded to nearly 16,500 buyer queries.
“Coping with such a big quantity of questions has naturally taken longer than we might have appreciated.
“Though we don’t have all of the solutions at this stage, we’re working exhausting to supply extra particulars as quickly as doable.”
The spokesperson additionally stated the Motor Insurers’ Bureau might be co-ordinating claims with all insurers, and that workers have been readily available to help these arriving on the airport.
Apcoa Parking stated in a press release on Friday the hearth had prompted “intensive injury”, however it couldn’t affirm the situation of any specific automobile.
The airport’s Dart rail transit system, which opened earlier this yr, additionally stays closed.